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How do I get to support site? Article not rated yet
Login to or visit Webcash website and click "SUPPORT" link.
How secure is WEBCASH? Article not rated yet
WEBCASH is developed with the same demands on security and performance as those sites used for bank services and share trading. This means that your confidential personal details, account information ...
Is my financial information safe? Article not rated yet
When you make payments to merchants using WEBCASH, the merchant will not receive sensitive financial information such as your credit/debit card or bank account numbers. Hence, you can be sure and not ...
What is Secure Code? Article not rated yet
The Secure Code entry during login is used to prevent automated login attacks on your account. Random characters, displayed as an image, must be entered correctly in order to continue the login proces...
How will I know if an unauthorized transaction was made using my WEBCASH account? Article not rated yet
To safeguard our account holders from identity thefts, WEBCASH™ sends a confirmation email to the account holder’s email address for each payment or transaction made through WEBCASH™. Therefore,...
When using WEBCASH, are the user’s details encrypted? Article not rated yet
Yes. WEBCASH™ operates on Digicert’s SSL server certificate which ensures that all information is encrypted before they reach the WEBCASH™ system. When a shopper fills in the payment form and cl...
Will I need to establish my own secure server facilities for my website? Article not rated yet
No, WEBCASH™ provides all the facilities you need to pass transactions securely over the Internet.
What security measures must we undertake for our systems to be accepted by a processing bank? Article not rated yet
With WEBCASH™, no further bank approval is necessary.
Can I FTP to the secure server? Article not rated yet
No, FTP is not allowed to the secure server.
Does WEBCASH™ use SET? Article not rated yet
WEBCASH™ does not use SET as it is not an international standard. However, we do utilise our own variant of this to ensure our clients’ peace of mind.
What is a digital certificate? Article not rated yet
A digital certificate is an electronic document that is passed between a browser and a server, in order to verify the sender's identity.

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